How do I cancel my DOBA.com Account?

How do I cancel my DOBA.com Account?

Thursday, July 23rd, 2009

I have been frustrated more than once at the fact that DOBA.com can accept my membership via electronic means, but absolutely won’t allow me to cancel my membership with the same method.

For anyone searching for ways to cancel a DOBA membership, I give you the text from their help file:

To cancel your account, please call 1.877.321.3622 to speak to a Member Services Representative who can help you cancel your account. Member Services is available between the hours of 7 AM and 7 PM Mountain Time, Monday through Friday. Please note that, at this time, we are unable to process cancellation requests via email.

This policy is also outlined in the Terms of Use. See the Terms of Use by checking on the following link: http://www.doba.com/site/fees.html

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Basically, you have to call during their normal business hours. They will not accept your cancellation via any other means.*

*I was able to cancel electronically several years ago by making this same argument. Unfortunately, I recently created a trial account and tried to cancel it the same way, but it was a no go this time.

DOBA might be a good way to get your wholesale business started, but be warned that it’s not as easy to cancel as it is to sign up.

If you do want to give them a try, they’ve just increased their free trial length from 7 days to 14. Definitely worth a look. (and now that you’re going to bookmark this page, you’ll know how to cancel if you decide you don’t want the service.) :-)

Click here to try DOBA.com

9 Comments

  1. roger says:

    Thanks for posting this info. It’s very frustrating that they can’t just cancel my account based on an email.

  2. diana says:

    why if it so is on the business breu site can some body tell me the answer

  3. Paul says:

    Another thanks! It’s been so difficult trying to find a phone number to cancel my doba account.

  4. Dan Denham says:

    This is my second attempt to cancel my account and have my money returned to me. My checking account has been accessed two (2) times for $59.95 for a total of $119.90 and I want it to be returned. I have not used your service and have no intention of using it. To continue taking my money without honoring my request to discontinue the service is nothing more than fraud and theft on your part! No wonder there are so many negative coments made about this company..!

  5. Jason Green says:

    Dan,
    I hope you’re not confusing SellWholesale.com with Doba.com.

    If you need to cancel your Doba account, you’ll need to call them. It only takes a minute and they’re only moderately pushy in trying to keep your account.

  6. Jan says:

    so if this is so great why are all these folks trying to cancel? what is the drawback here?

  7. Jason Green says:

    The issue here isn’t so much “why” you want to cancel. DOBA is a good service for dropshipping. The point of this post is that it’s more difficult to cancel than it is to sign up.

  8. sharon says:

    I HAVENT BEEN ABLE TO USE DOBA .IAM GOING TO CHANGE MY BANK ACCOUNTS RIGHT AWAY THIS IS THE ADVICE FROM MY LAWYER

  9. Jason Green says:

    @sharon,

    You can cancel your DOBA account by calling the number on this page. Please note, this site is not related to DOBA, but we do recommend them as a dropshipper. If you aren’t pleased, or can’t use their services for some reason, I encourage you to call the number on this page to cancel your account. They usually resist a bit and make offers if you’ll stay, but if you reject these offers, they will graciously cancel your account.

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