I have been frustrated more than once at the fact that DOBA.com can accept my membership via electronic means, but absolutely won’t allow me to cancel my membership with the same method.
For anyone searching for ways to cancel your DOBA membership, I give you the text from their help file:
To cancel your account, please call 1.877.321.3622 to speak to a Member Services Representative who can help you cancel your account. Member Services is available between the hours of 7 AM and 7 PM Mountain Time, Monday through Friday. Please note that, at this time, we are unable to process cancellation requests via email.
This policy is also outlined in the Terms of Use. See the Terms of Use by checking on the following link: http://www.doba.com/site/fees.html
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Basically, you have to call during their normal business hours. They will not accept your cancellation via any other means.*
*I was able to cancel electronically several years ago by making this same argument. Unfortunately, I recently created a trial account and tried to cancel it the same way, but it was a no go this time.
DOBA might be a good way to get your wholesale business started, but be warned that it’s not as easy to cancel as it is to sign up.
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Thanks for posting this info. It’s very frustrating that they can’t just cancel my account based on an email.